Frequently Asked Questions

What EXACTLY do I have to do to earn cash back on my purchases?

When making a purchase on a merchant's site, can I use additional coupon/promotional codes that I find elsewhere?

I don't see any coupons/promotions listed for a specific merchant. Can I still shop?

How do I change my password?

How do I reset my password?

How do I update my account information?

I want to make multiple purchases at separate times from a particular merchant. Do I need to return to Hoopla, and click on links for each transaction?

How do I close out my account? What happens to any cash back currently owed to me?

Still need help? Contact Us

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