Frequently Asked Questions

When should I receive my cash back payment?

Why do I not see a purchase posted to my Earnings page?

How can I check the cash back status of purchases I made?

How much will I get back from each purchase I make?

I recently made a VERY large purchase which I do not see posted to my account. Why?

I sometimes notice a merchant's cash back amount increases or decreases. Why?

Is there a minimum quota I must reach each quarter to be paid?

Are processing fees charged by Paypal and Venmo deducted from my cashback payment?

Is there a maximum deposit I can receive?

I have not received a payment, and it is past the quarterly payment due date. Why?

Why is there a 90 day waiting period for transactions to fully clear as cash back to me?

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