I have not received a payment, and it is past the quarterly payment due date. Why? There could be a few reasons why you did not receive your payment. Did your earnings meet the minimum balance requirements? Is your PayPal email address or check mailing address correct in your Account Information page? Your Account Information page contains your current payment method we use to pay you. Always make sure the PayPal or Check mailing address is correct. Due to the high volume of payments we issue, we are not able to resend payments due to incorrect PayPal or mailing addresses. If the answers to both of the above questions are "Yes", then contact us.